Absolutely — here’s a professional, GDPR-compliant Privacy Policy tailored for your therapy practice and website (MFD Therapy). It’s written in plain, client-friendly English but includes the legally required details under UK GDPR and the Data Protection Act 2018.

Privacy Policy – MFD Therapy

Effective date: October 2025
Data Controller: Marilyn Fuah-Durugo (MFD Therapy)
Contact: hello@mfdtherapy.com
ICO Registration: ZB923775

1. Introduction

Your privacy is very important to me. This Privacy Policy explains how I, Marilyn Fuah-Durugo (MFD Therapy), collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website or contacting me for therapy services, you agree to the terms of this Privacy Policy.

2. Information I Collect

I only collect personal information necessary to provide a safe and effective therapy service. This may include:

Your name, contact details (email address, phone number)
Information you provide through the contact form or email
Session notes and relevant background information shared during therapy
Payment and invoicing details
Website usage data (via cookies or analytics tools)

3. How I Use Your Information

Your information is used to:

Arrange and deliver therapy sessions
Communicate with you about appointments or enquiries
Maintain accurate client records
Issue invoices and manage payments
Fulfil legal and professional obligations
Improve website functionality and user experience (non-identifiable analytics)

I do not use your personal data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

I process personal information under the following lawful bases:

Contract: to provide therapy services as agreed.
Legal obligation: to comply with UK law and professional requirements.
Consent: where you have given clear consent (e.g., website enquiries).
Legitimate interests: for the safe and professional operation of my therapy practice.

5. Data Storage and Retention

Your data is stored securely on password-protected and encrypted systems.
Client records are retained for seven (7) years after therapy ends (in line with professional guidance) and then deleted or securely destroyed.

Emails and contact form submissions are deleted once no longer needed.

6. Sharing of Information

I will not share your personal data with any third party unless:

It is required by law (e.g., safeguarding, court order, or serious risk of harm)
You have given explicit consent
It is shared anonymously in clinical supervision (no identifying details are disclosed)

I use Google Workspace (Google Meet, Gmail) for email and online sessions. These services are GDPR-compliant and use encryption.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data I hold about you
Request correction of inaccurate information
Request deletion of your data (in certain circumstances)
Restrict or object to processing
Request data portability
Withdraw consent at any time (where consent was given)

To exercise your rights, contact me at hello@mfdtherapy.com.

If you are not satisfied with how your data has been handled, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Website Cookies and Analytics

This website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect non-identifiable data such as page visits, browser type, and time spent on pages.
You can disable cookies through your browser settings.

9. Data Security

I take appropriate technical and organisational measures to protect your data, including password protection, encryption, and secure storage.
However, please note that communication via email or the internet can never be guaranteed to be completely secure.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law or practice. The latest version will always be available on my website, with the revision date shown above.

Contact:

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Marilyn Fuah-Durugo (MFD Therapy)
Email: hello@mfdtherapy.com
ICO Registration: ZB923775